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Terms & Conditions

For Catering Services to be provided by Delightfully Delicious Ltd, (‘We’).

These terms and conditions apply to the following as may be applicable:

The contract will be between Delightfully Delicious and the Customer (stated below and hereinafter referred to as ‘Customer’, ‘you,’ ‘your’).

  1. If the number of guests attending exceeds the number originally booked and we can cater for them then we will charge for the additional guests.

  2. If the number of guests in attendance is fewer than booked (as per invoiced), there will not be any reimbursement and the quantity of food served will still correlate to the number of guests paid for. 

  3. Final numbers of guests must be notified to us in writing no later than 7 days prior to the event. 

  4. We reserve the right to adjust prices and to run special offers as it deems necessary. Any changes to price lists or special offers will not affect bookings already made.

Payments 

  1. Full payment is due 7 days before the booked event along with a completed order.

  2. An invoice will be sent with the necessary payment details, in advance of the due date.

  3. Pre-order package deals are only available as a pre-order and are not available to order on the day of the function.

  4. If you decide to reschedule your function and we are able to accommodate the date then we will move the booking without any charge.

  5. In accordance with the Late Payment of Commercial Debts Act 1998 interest will be charged on all payments outstanding at the rate of 8% per 30 days the amount is outstanding. In case collection proves necessary, the client agrees to pay all fees (including all legal fees and court costs) incurred by that process.

Cancellations and Refunds

  1. If we must cancel the event for any reason, we will refund any payments made in advance, but we will have no further liability to the client.

  2. All cancellations by the customer must be confirmed in writing. Only once written cancellation is received will the cancellation become effective.

  3. Please note that all parties named in the booking form are jointly and severally liable for the sums payable under this agreement

  4. Full refund up to 7 days notice of cancellation. 50% refund up to 24 hours notice of cancellation.  Anything under 24 hours will not receive a refund. 

Menu

  1. All food which is not consumed within two hours at room temperature should be disposed of. Any person subsequently consuming food, or taking food home for consumption, does so at their own risk. Delightfully Delicious cannot accept responsibility for food consumed otherwise than at the location at which the food is supplied, or after the initial two hour period.

  2. Food Allergies & Intolerances: Please note that Delightfully Delicious cannot guarantee that the food provided is 100% free from allergenic ingredients. If you wish to know more about our ingredients, please speak to us. Please note that we work with allergenic ingredients in our kitchen.

  3. NGCI (Non Gluten Containing Ingredients) menu items are made with NGCI but we cannot guarantee that the food provided will be 100% free from gluten due to our kitchen not being a gluten free kitchen. 

Limitation of Liability

  1. Our liability for losses you suffer as a result of us breaking this agreement including deliberate breaches is strictly limited to the contract package price and any losses which are a foreseeable consequence of us breaking the agreement. Losses are foreseeable where they could be contemplated by you and us at the time your order is accepted by us. This does not include or limit in any way our liability:

  • for death or personal injury caused by our negligence;

  • under section 2(3) of the Consumer Protection Act 1987;

  • for fraud or fraudulent misrepresentation; or

  • for any deliberate breaches of these Terms by us that would entitle you to terminate the contract between us.

  • for any matter for which it would be illegal for us to exclude, or attempt to exclude, our liability

   2. We are not responsible for indirect losses which happen as a side effect of the main loss or damage and which are not foreseeable by you and us including but not limited

  • loss of income or revenue;

  • loss of business;

  • loss of profits or contracts;

  • waste of management or office time however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.

Equipment

  1. Any equipment lost or damaged by you or any guest will be charged at the full replacement cost.

Insurance

  1. It is strongly recommended that clients arrange adequate Event & Cancellation Insurance to protect against cancellation, costs, damage, public liability.

Contact

 

Please feel free to contact us for further information:

Email: business@delightfullydelicious.uk

Website: www.delightfullydelicious.uk

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